RECRUITMENT PROCESS OUTSOURCING (RPO)
How an embedded RPO framework helped a fintech company improve hire quality, reduce time-to-fill, and build a predictable talent pipeline across six business units.
Case Details
✓ Client: High-Growth Fintech Company
✓ Engagement Type: Full-Cycle RPO Deployment
✓ Industry: B2B Fintech / SaaS
✓ Project Duration: 12 Months
✓ Focus Areas: RPO Strategy, Sourcing, Hiring Analytics
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The Story
As the fintech company scaled its operations aggressively, the internal talent acquisition team was managing 140+ open roles without a structured recruitment process. This resulted in poor candidate quality, inconsistent hiring timelines, and inefficient sourcing across business units.
Without clear hiring ownership or standardized workflows, recruiters spent significant time re-engaging dropped candidates, making it difficult to build a reliable and high-quality talent pipeline across the organization.
WHAT TECHAIVV DID
Techaivv designed and deployed a full-cycle RPO model to help the company bring structure, speed, and accountability to every stage of talent acquisition. The engagement was structured across three phases: audit and redesign, deployment and stabilization, and optimization and handover.
- Auditing existing hiring workflows to identify bottlenecks across all six business units
- Standardizing job architecture, scorecards, and structured interview frameworks
- Building a multi-channel sourcing engine across job boards, LinkedIn, and referrals
- Deploying a shared ATS with automated workflows and real-time hiring dashboards
- Aligning recruiters and hiring managers around unified SLAs and pipeline metrics
Challenges Faced
The absence of a structured RPO model created compounding inefficiencies across the talent acquisition function.
The Results
The RPO model significantly improved hiring speed, candidate quality, and recruiter efficiency.
Customer Reviews of the Case
"Techaivv helped us bring real structure to our hiring function and focus our recruiters on the right candidates. The improvement in pipeline quality and hiring speed was visible within weeks."