GCC ENABLEMENT OPERATING SYSTEM
How a structured GCC talent enablement model helped a Fortune 500 company hire 340 people across 18 functions and launch fully operational on schedule in Hyderabad.
Case Details
✓ Client: Fortune 500 Financial Services Firm
✓ Engagement Type: GCC Setup & Talent Enablement
✓ Industry: Financial Services / Banking Technology
✓ Project Duration: 14 Months
✓ Focus Areas: GCC Strategy, Talent Acquisition, Branding
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The Story
As the Fortune 500 financial services firm committed to establishing a Global Capability Centre in Hyderabad, the people function faced a critical gap — no India brand presence, no local HR infrastructure, and no internal recruiting capability on the ground. This resulted in unclear compensation benchmarks, high dependency on external consultants, and significant risk of missing the 9-month launch deadline.
Without a structured GCC talent enablement framework or local market intelligence, the leadership team had no reliable mechanism to attract, assess, and onboard 300+ specialized hires across data, cloud, product, and risk functions on time.
WHAT TECHAIVV DID
Techaivv operated as the complete talent partner for the GCC — covering everything from India talent market mapping and compensation benchmarking to leadership hiring, lateral recruitment, employer brand activation, and HR policy design. Weekly steering reviews were held with the global CHRO throughout the engagement.
- Conducting a full India talent market study across Hyderabad, Bangalore, and Pune for 18 functions
- Designing GCC compensation and benefits frameworks benchmarked against 14 peer BFSI GCCs
- Hiring the 6-member GCC leadership team including CTO, CFO, and BU Heads within 90 days
- Running structured lateral campaigns filling 340 roles across data, cloud, product, and risk
- Building the GCC employer brand across LinkedIn, careers page, and 6 campus partnerships
- Delivering a complete HR policy manual, compensation bands, and onboarding framework for India
Challenges Faced
The GCC enablement engagement required solving for speed, brand visibility, and specialist talent competition simultaneously with no existing India footprint.
The Results
The GCC launched on schedule with full leadership coverage, operational delivery capacity, and a recognized employer brand across Hyderabad’s talent market.
Customer Reviews of the Case
"Techaivv de-risked the entire talent dimension of our GCC launch. From market intelligence to the 340th hire, their execution was precise and deeply strategic. Our India centre is now one of our highest-performing global delivery hubs."